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FAQ Pro Spam Remove |
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 Software
House highly specialized in the development
of Utility Software for Small and Medium Industries. |
Operational Headquarters
Via Leonardo Bianchi, 16
80131 Napoli (NA)
Tel. 081/5451091
Fax: 081/7707396
E-Mail: info@pro-software.it |
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Frequently asked questions
- I do not have a mail client installed as I only use web mail, can I use your software ?
- What systems does Pro Spam Remove use to detect SPAM ?
- I use other anti-spam software or services that sometimes cancel real e-mails. Does your software do the same thing ?
- I would like to install your software on several PC's. Do you make discounts for multiple licenses ?
- Even though real e-mails should not be cancelled by your software, is a history of all received e-mails provided ?
- Do I have to subscribe to the Live Update on the web or are there any additional costs ?
- Is it possible to ask for customized modifications ?
- What type of technical support do you offer ?
Answers
- I do not have a mail client installed as I only use web mail, can I use your software ?
Certainly, Pro Spam Remove can operate even without a mail client installed.
- What systems does Pro Spam Remove use to detect SPAM ?
Pro Spam Remove is different to similar software as it does not use only one technique to detect spam, it uses several techniques. Besides the traditional search for a term considered spam, Pro Spam Remove performs a deep analysis of the message looking for "bad" terms used by the SPAMMERS to hide words and to avoid normal anti-spam filters.
- I use other anti-spam software or services that sometimes cancel real e-mails. Does your software do the same thing ?
According to our statistics, the possibility that this happens is very low. However, some parameters can be set to reduce even more this possibility.
- I would like to install your software on several PC's. Do you make discounts for multiple licenses ?
If a minimum of 5 licenses are purchased, discount are available.
- Even though real e-mails should not be cancelled by your software, is a history of all received e-mails provided ?
Yes, all e-mails are saved in 2 folders in .eml format, which is compatible with Outlook Express or other mail clients.
- Do I have to subscribe to the Live Update on the web or are there any additional costs ?
Absolutely not. If only one license is purchased, all software updates, even database updates are included in the price.
- Is it possible to ask for customized modifications ?
Yes.
- What type of technical support do you offer ?
By purchasing any one of our products, we offer complete support on the phone or by e-mail.
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